Teller: Transactions, Digital Solutions & Service

FirstBank; Franklin (TN); On-site; USD 30,000 - 38,000; Full time

Job summary

FirstBank in Franklin, TN, is seeking a friendly Teller to be the first point of contact for customers, handling routine transactions, answering questions, and supporting a smooth banking experience.

You will protect cash assets, learn bank products, and refer customers to appropriate partners for cross-sell opportunities while adhering to policy, privacy, and security standards. This role emphasizes reliability and service excellence.

Qualifications

• Basic computer and math skills required.
• Education: High school diploma or equivalent.
• Experience: Less than two years.
• Certifications: Bonded within first six months of employment.

Responsibilities

• Assist customers with transactional needs according to established guidelines and service standards.
• Maintain cash drawer integrity, balancing cash and processing ATMs.
• Educate customers on bank products and digital solutions.
• Identify cross-sell opportunities and refer to bank partners.
• Follow confidentiality guidelines and comply with banking regulations.
• Maintain attendance and perform other duties as assigned.

Skills

Basic computer skills

Math skills

Education

High school diploma or equivalent

Job description

FirstBank in Franklin, TN, is seeking a friendly Teller to be the first point of contact for customers, handling routine transactions, answering questions, and supporting a smooth banking experience.

You will protect cash assets, learn bank products, and refer customers to appropriate partners for cross-sell opportunities while adhering to policy, privacy, and security standards. This role emphasizes reliability and service excellence.