Teller: Cash, Service & Digital Banking Advocate

Firstbank; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

FirstBank is seeking a Teller to greet customers, process routine transactions, and deliver service excellence. You will handle cash, balance drawers, and answer inquiries while promoting digital banking solutions.

You will educate customers on available products, identify cross-sell opportunities, and follow all security and regulatory guidelines to protect the bank. High school diploma or equivalent required; prior experience is less than two years.

Qualifications

• Basic computer and math skills required.
• Less than two years of experience.

Responsibilities

• Assist customers with transactional needs following guidelines and service standards.
• Maintain cash drawer security and daily balance of cash drawer accuracy.
• Educate customers on products, services, and digital banking options.
• Identify customer needs and refer to bank partners for cross-sell or service opportunities.
• Follow bank procedures and confidentiality guidelines to mitigate risk and ensure security.

Skills

Basic computer skills

Math skills

Education

High school diploma or equivalent

Job description

FirstBank is seeking a Teller to greet customers, process routine transactions, and deliver service excellence. You will handle cash, balance drawers, and answer inquiries while promoting digital banking solutions.

You will educate customers on available products, identify cross-sell opportunities, and follow all security and regulatory guidelines to protect the bank. High school diploma or equivalent required; prior experience is less than two years.