Teller Team Lead & Compliance Coach

Needham Bank

Amesbury (MA)

On-site

USD 31,000 - 40,000

Full time

3 days ago

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Benefits offered by this job

Medical and dental insurance

HRA

401(k) with match

PTO

Paid holidays

Bonus program

FSAs

Vision plan

Life insurance

Disability insurance

Tuition reimbursement

Employee Assistance Program

Job summary

Needham Bank is seeking a Teller Supervisor in Amesbury, MA to coach teller staff and maintain branch operations within policy. The role emphasizes customer service, teamwork, and regulatory compliance, including BSA/AML oversight. The candidate should have banking experience, supervisory skills, and a flexible schedule, including Saturdays.

The position offers a comprehensive benefits package and a path for professional development within a community-focused bank.

Qualifications

High School Diploma or GED required.
1-2 years of job-related experience in teller/new accounts training.
Superior customer service and cross-marketing experience.
Excellent interpersonal and supervisory skills.

Responsibilities

Manages teller team and ensures policy compliance in teller operations, security, and compliance.
Keeps daily branch operations efficient and on-schedule.
Monitors BSA/AML compliance and reports to BSA Officer.
Oversees daily task distribution and supports tellers and customer service reps.
Performs duties as assigned by Bank Management.