Teller Supervisor: Lead, Coach & Elevate Customer Service

South Atlantic Bank; Beaufort (SC); On-site; USD 34,000 - 52,000; Full time

Job summary

South Atlantic Bank in Beaufort, SC seeks a Teller Supervisor to lead teller staff and ensure accurate handling of cash and customer services. You will coach tellers, monitor daily operations, and uphold security procedures while meeting banking policies.

The role emphasizes supervision, compliance with regulations, and delivering a consultative banking experience to customers. Prior teller experience and leadership skills are essential for success.

Qualifications

• High school diploma or equivalent required; banking coursework helpful.
• Two+ years teller experience preferred.
• Knowledge of daily branch operations, personnel policies and applicable laws.
• Strong math skills and proficiency with numeric keyboard.
• Excellent communication skills required.
• Previous supervisory experience preferred.
• Proficiency with Microsoft Office and various bank systems.

Responsibilities

• Provide exemplary customer experience and coaching of teller staff.
• Manage and balance branch cash, vault, and cash drawer daily.
• Authorize payment of checks and large deposits; ensure compliance with policies.
• Cross-train tellers and supervise daily procedures.
• Maintain security measures, camera logs, and alarm tests.
• Prepare monthly/quarterly reports and CRM documentation.

Skills

Customer service

Supervisory skills

Communication

Attention to detail

Education

High school diploma

Banking coursework

Tools

Microsoft Office

Job description

South Atlantic Bank in Beaufort, SC seeks a Teller Supervisor to lead teller staff and ensure accurate handling of cash and customer services. You will coach tellers, monitor daily operations, and uphold security procedures while meeting banking policies.

The role emphasizes supervision, compliance with regulations, and delivering a consultative banking experience to customers. Prior teller experience and leadership skills are essential for success.