Store Supervisor: Lead a Customer-Driven Banking Team

TD; Laurens (SC); On-site; USD 33,000 - 46,000; Full time

Job summary

TD Bank in Laurens, SC is seeking a supervisory professional to lead day-to-day operations, guide tellers and platform staff, and ensure compliance with bank policies. The role focuses on delivering exceptional customer experiences and managing escalations while meeting operational and sales objectives.

Required are a HS diploma or GED and 2+ years in customer service or sales; notary license is a plus. Strong organization and communication skills are essential to succeed in a fast-paced store

Qualifications

• HS Diploma or GED required; undergraduate degree preferred.
• 2+ years related experience in customer service or sales.
• Notary license preferred; ability to supervise and lead others.

Responsibilities

• Supervises day-to-day team activities to ensure operational excellence and compliance.
• Leads and coaches team to deliver legenday customer service and resolve escalations.
• Manages teller and platform workflows, prioritizes tasks, and delegates duties.
• Drives sales and advice conversations to deepen customer relationships.

Skills

Supervisory experience

Customer service

Leadership

Communication

Multitasking

Outlook/Office tools

Notary license

Education

HS Diploma or GED

Undergraduate degree preferred

Tools

Outlook

Lotus Notes

Word

Excel

Job description

TD Bank in Laurens, SC is seeking a supervisory professional to lead day-to-day operations, guide tellers and platform staff, and ensure compliance with bank policies. The role focuses on delivering exceptional customer experiences and managing escalations while meeting operational and sales objectives.

Required are a HS diploma or GED and 2+ years in customer service or sales; notary license is a plus. Strong organization and communication skills are essential to succeed in a fast-paced store