Teller Supervisor: Lead Branch Ops & Customer Experience

Beacon-Bank; Cranston (RI); On-site; USD 42,000 - 60,000; Full time

Job summary

Beacon Bank is seeking a Teller Supervisor to lead the teller line, supervise daily operations, and mentor staff to enhance customer experience. You will support branch leadership, oversee audits, and ensure compliance with bank policies.

The role emphasizes relationship building with customers, advising on deposits and lending options, and driving branch growth through proactive service and community engagement.

Qualifications

• High school diploma or equivalent; banking courses preferred.
• One to two years of senior teller or teller supervisor experience preferred.

Responsibilities

• Supervise teller line operations and maintain cash drawer and audit processes.
• Provide outstanding customer experience and build relationships with customers and prospects.
• Assist in branch operations and compliance, including security, risk management, and regulatory adherence.

Skills

Customer service

Relationship building

Communication

Team leadership

Education

High school diploma or equivalent

Banking courses preferred

Tools

Microsoft Office

Job description

Beacon Bank is seeking a Teller Supervisor to lead the teller line, supervise daily operations, and mentor staff to enhance customer experience. You will support branch leadership, oversee audits, and ensure compliance with bank policies.

The role emphasizes relationship building with customers, advising on deposits and lending options, and driving branch growth through proactive service and community engagement.