LA Branch Operations Supervisor - Banking Leader

Zionsbancorp; Rancho Cucamonga (CA); On-site; USD 73,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance –

Life and Disability Insurance

Paid Parental Leave and Adoption Aid

Health Savings (HSA)

Flexible Spending (FSA)

PTO and holidays

401(k) plan with company match

Mental health benefits

Tuition Reimbursement

Employee Ambassador banking products

Job summary

California Bank & Trust in Los Angeles, CA, is seeking a Branch Operations Supervisor Associate to support branches across Los Angeles and surrounding areas. The role includes opening/closing branches, processing daily reports, and guiding teller and new accounts activities.

The ideal candidate brings 4+ years in branch banking, strong leadership, and excellent communication skills to ensure high-quality customer service and efficient branch operations.

Qualifications

• MUST BE ABLE to accept assignments throughout Los Angeles and surrounding areas, ranging in duration from one day to several months.
• MUST HAVE at least 4 years of experience in branch banking, assignments as Senior Teller and intermediate level new accounts.
• Considerable working knowledge of the banking industry, processes, procedures, regulations, and products.
• Ability to function in performing multiple branch job responsibilities.
• Strong communication skills, both verbal and written
• Ability to deal effectively with people in various job capacities.
• Ability to lead a team.

Responsibilities

• Driving is an essential function of this role and as such, candidates must have a valid driver’s license and good driving record.
• Supports the assigned branches throughout Los Angeles and surrounding areas by acting as a temporary Branch Service Manager.
• Responsible to open and close branch, process daily reports, and provide approvals as needed.
• Manages the day-to-day activities of the branch including performing duties on the teller line, in new accounts, and branch operations.
• Resolve and respond to client service concerns, complex client complaints, and questions.
• Provide leadership and supervision to branch staff.
• May occasionally be assigned to back-office departments.
• May also assist with special projects.
• Ensures high quality customer service goals are met.
• May train staff on proper bank procedures.
• Other duties as assigned.

Skills

Driver’s license

Branch banking experience

Leadership

Customer service

Communication skills

Team leadership

Job description

California Bank & Trust in Los Angeles, CA, is seeking a Branch Operations Supervisor Associate to support branches across Los Angeles and surrounding areas. The role includes opening/closing branches, processing daily reports, and guiding teller and new accounts activities.

The ideal candidate brings 4+ years in branch banking, strong leadership, and excellent communication skills to ensure high-quality customer service and efficient branch operations.