Teller Supervisor: Lead Branch Operations & Service

Beacon Bank; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Beacon Bank in Boston is seeking a Teller Supervisor to lead the teller line, drive branch growth, and ensure consistent customer experience. You will supervise daily operations, coach staff, and contribute to meeting branch goals.

Responsibilities include managing cash operations, handling complex transactions, and mentoring teammates while promoting product knowledge and digital banking services. The role requires strong communication and compliance with banking policies.

Qualifications

• High school diploma or equivalent required; banking courses preferred.
• One to two years of senior teller or teller supervisor experience preferred.
• Notary or other licensing as required.

Responsibilities

• Supervise teller line and daily branch operations.
• Maintain cash drawer balance and proper vault handling.
• Oversee audit, compliance, and record-keeping for teller/ATM.

Skills

Customer service

Communication

Coaching

Mentoring

Leadership

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Boston is seeking a Teller Supervisor to lead the teller line, drive branch growth, and ensure consistent customer experience. You will supervise daily operations, coach staff, and contribute to meeting branch goals.

Responsibilities include managing cash operations, handling complex transactions, and mentoring teammates while promoting product knowledge and digital banking services. The role requires strong communication and compliance with banking policies.