Teller Supervisor & Branch Growth Coach

Berkshire Bank Company; Longmeadow (MA); On-site; USD 28,000 - 44,000; Full time

Job summary

Beacon Bank in Longmeadow, MA seeks a Teller Supervisor to lead the teller line, supervise daily branch operations, and coach staff to deliver exceptional customer experiences.

You will drive branch growth by building relationships, advising customers on products, and ensuring compliance with bank policies and regulatory requirements, including BSA/AML. Flexible hours and community involvement are encouraged.

Qualifications

• High school diploma required; banking courses preferred.
• 1–2 years teller or teller supervisor experience preferred.

Responsibilities

• Oversee teller line supervision and daily branch operations.
• Provide exceptional customer service and develop relationships.
• Ensure branch compliance with banking regulations and audit procedures.

Skills

Customer service

Relationship building

Communication

Interpersonal skills

Coaching & mentoring

Prioritization

Multi-tasking

Analytical thinking

Leadership

Education

High school diploma

Banking courses

Notary license

Tools

Microsoft Office

Job description

Beacon Bank in Longmeadow, MA seeks a Teller Supervisor to lead the teller line, supervise daily branch operations, and coach staff to deliver exceptional customer experiences.

You will drive branch growth by building relationships, advising customers on products, and ensuring compliance with bank policies and regulatory requirements, including BSA/AML. Flexible hours and community involvement are encouraged.