Teller Supervisor & Branch Operations Lead

Beacon Bank; Town of Pawling (NY); On-site; USD 28,000 - 44,000; Full time

Job summary

Beacon Bank in Pawling, NY seeks a Teller Supervisor to lead the teller line, drive branch operations, and coach staff for excellent customer experience.

You will manage daily transactions, ensure accuracy, and support branch growth through relationship building and product referrals. This role requires supervisory experience, strong communication, and compliance with banking policies.

Qualifications

• High school diploma required; banking courses preferred.
• 1–2 years of senior teller or teller supervisor experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise teller line and daily operations to support branch goals.
• Maintain cash drawer and vault balancing; oversee audit and compliance processes.
• Collaborate with branch management on hiring and performance management.
• Assist customers with product selection and tailored financial solutions.
• Provide coaching to staff on banking policies, service standards, and product knowledge.
• Support outreach and community involvement to develop new business.

Skills

Customer service

Leadership

Sales experience

Communication

Cash handling

Education

High school diploma or equivalent

Banking courses preferred

Tools

Microsoft Office

Job description

Beacon Bank in Pawling, NY seeks a Teller Supervisor to lead the teller line, drive branch operations, and coach staff for excellent customer experience.

You will manage daily transactions, ensure accuracy, and support branch growth through relationship building and product referrals. This role requires supervisory experience, strong communication, and compliance with banking policies.