Teller — On-Site: Customer Service & Banking Solutions

Associated Bank; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller in Madison, WI. This on-site, full-time role focuses on delivering friendly customer service, accurately processing transactions, and promoting banking solutions.

You’ll support branch operations, assist customers with digital tools, and work with colleagues across branches to ensure seamless service. Requirements include a high school diploma or equivalent and up to 2 years of customer service experience; retail banking or cash handling experience is

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Associated Bank is hiring a Teller in Madison, WI. This on-site, full-time role focuses on delivering friendly customer service, accurately processing transactions, and promoting banking solutions.

You’ll support branch operations, assist customers with digital tools, and work with colleagues across branches to ensure seamless service. Requirements include a high school diploma or equivalent and up to 2 years of customer service experience; retail banking or cash handling experience is