Bank Teller - Customer Solutions Specialist

Associated Bank - Corp; Glendale (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Employee stock purchase plan

Job summary

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional service and accurately process customer transactions. In this front-line role, you will identify customer needs and refer them to colleagues for relevant financial solutions while promoting the bank's products and services.

You'll support daily branch operations, educate customers on digital tools, and collaborate with colleagues across branches to ensure seamless service.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalence

Job description

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional service and accurately process customer transactions. In this front-line role, you will identify customer needs and refer them to colleagues for relevant financial solutions while promoting the bank's products and services.

You'll support daily branch operations, educate customers on digital tools, and collaborate with colleagues across branches to ensure seamless service.