Customer-First Teller: Cash Handling & Solutions

Associated Banc‑Corp; Alabama; On-site; USD 48,712,000 - 65,789,000; Full time

Benefits offered by this job

401(k) Plan

Pension Plan

Volunteer PTO

Diversity ERGs

Competitive salaries

Well-being programs

Employee stock purchase plan

Life and investment benefits

Job summary

Associated Bank is hiring a Teller to provide exceptional service and support to every customer interaction at our Madison, WI branch. You will process transactions accurately, promote financial solutions, and collaborate with colleagues to deliver seamless service across branches.

The role emphasizes friendly customer service, knowledge of digital tools, and adherence to policies, with opportunities for growth within a community-focused team.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects the bank’s brand promise.
• Accurately and efficiently process customer transactions while following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Financial services

Education

High school diploma

Job description

Associated Bank is hiring a Teller to provide exceptional service and support to every customer interaction at our Madison, WI branch. You will process transactions accurately, promote financial solutions, and collaborate with colleagues to deliver seamless service across branches.

The role emphasizes friendly customer service, knowledge of digital tools, and adherence to policies, with opportunities for growth within a community-focused team.