Bank Teller: Elevate Customer Experience & Growth

Associated Bank; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Colleague Resource Groups (diversity)

Job summary

Associated Bank is seeking a Teller in Madison, WI to deliver exceptional customer service, process transactions, and promote banking solutions. You will engage with customers, identify needs, and support branch operations while helping clients navigate digital tools.

This role emphasizes teamwork, integrity, and community impact. Applicants should have a high school diploma or equivalent and up to 2 years of customer service experience.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand.
• Accurately process customer transactions while following policies.
• Identify customer needs and refer to colleagues for solutions.
• Promote current offers, products, and services to benefit customers.
• Answer questions and resolve concerns with professionalism.
• Support daily branch operations including vaults, night drops, and ATMs.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across branches for seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Tools

Cash handling equipment

Job description

Associated Bank is seeking a Teller in Madison, WI to deliver exceptional customer service, process transactions, and promote banking solutions. You will engage with customers, identify needs, and support branch operations while helping clients navigate digital tools.

This role emphasizes teamwork, integrity, and community impact. Applicants should have a high school diploma or equivalent and up to 2 years of customer service experience.