Customer Banking Teller - Growth & Service Leader

Associated Bank; West Bend (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank in Wisconsin is seeking a Teller to deliver friendly service, process transactions, and promote banking solutions at the branch level.

You will identify customer needs, educate on digital tools, and collaborate with colleagues across branches to ensure smooth service. Prior cash handling and customer service experience are preferred; a high school diploma or equivalent is required. This is a full-time, on-site role in a community banking environment.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank in Wisconsin is seeking a Teller to deliver friendly service, process transactions, and promote banking solutions at the branch level.

You will identify customer needs, educate on digital tools, and collaborate with colleagues across branches to ensure smooth service. Prior cash handling and customer service experience are preferred; a high school diploma or equivalent is required. This is a full-time, on-site role in a community banking environment.