Customer-Focused Banking Teller & Solutions Advocate

Associated Banc‑Corp; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off

Job summary

Associated Bank is hiring a Teller in Madison, WI to deliver friendly, professional service while accurately processing customer transactions and promoting banking products. You will identify customer needs and refer them to colleagues for tailored financial solutions and educate customers on digital tools.

Join a team focused on collaboration, integrity, and community impact, with opportunities for growth and development in a supportive environment.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service reflecting the bank’s brand promise.
• Accurately and efficiently process customer transactions following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Support daily branch operations, including vaults, night drops, and ATMs as assigned.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Communication skills

Education

High school diploma or equivalent

Job description

Associated Bank is hiring a Teller in Madison, WI to deliver friendly, professional service while accurately processing customer transactions and promoting banking products. You will identify customer needs and refer them to colleagues for tailored financial solutions and educate customers on digital tools.

Join a team focused on collaboration, integrity, and community impact, with opportunities for growth and development in a supportive environment.