Teller | Customer Service & Growth Path in Banking

Associated Bank - Corp; Town of Oconto (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Colleague Resource Groups (diversity)

Competitive salaries with development/

Well-being programs and incentives,Par

Job summary

Associated Bank is seeking a Teller to provide friendly customer service and accurate transaction processing at our Wisconsin branches. You will identify customer needs and refer clients to financial solutions, promote banking products, and assist with daily branch operations while educating customers on digital tools.

Required: high school diploma and up to 2 years of customer service experience; preferred: experience in retail banking, cash handling, or financial services.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide friendly customer service and accurate transaction processing at our Wisconsin branches. You will identify customer needs and refer clients to financial solutions, promote banking products, and assist with daily branch operations while educating customers on digital tools.

Required: high school diploma and up to 2 years of customer service experience; preferred: experience in retail banking, cash handling, or financial services.