Teller/Member Service Representative

Liberty Federal Credit Union; Murfreesboro (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A full-service credit union in Murfreesboro seeks a Full-Time Teller/Member Service Representative. The role involves serving members, handling transactions, and ensuring confidentiality. Candidates should have excellent service skills and some cash handling experience. Benefits include paid time off, medical insurance, and a 401(k) plan.

Benefits

Bonus and incentive opportunities

Paid Holidays

Paid Time Off

Medical, Dental and Vision Insurance

401(k) retirement plan with matching funds

Employer paid Group Term Life Insurance

Short Term and Long Term Disability Insurance

Tuition Reimbursement Program

Qualifications

• 1-2 years of cash handling experience required.
• Must be at least 18 years of age.

Responsibilities

• Serve as a primary Member Service Representative.
• Run various member transactions with high accuracy.
• Identify potential fraud situations.

Skills

Member Service

Professionalism

Confidentiality

Education

HS diploma or GED

Job description

Join to apply for the Teller/Member Service Representative role at Liberty Federal Credit Union

Liberty FCU, a full-service credit union, is seeking a Full-Time Member Service Representative/Teller for the Medical Center Parkway Office, located at 2206 Medical Center Parkway, Murfreesboro, TN 37129. Candidates must possess excellent member service skills, professionalism, and confidentiality. Previous financial institution experience is preferred. The Medical Center Parkway Office hours of operation are Monday - Thursday 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 6:00 p.m. If applicable, a two-three week paid training program will be held in Evansville, IN. If interested, please complete an employment application by clicking Apply.

Duties and Responsibilities include but are not limited to the following:

1. Serve as a primary Member Service Representative (MSR).
2. Meet member needs by maintaining appropriate knowledge of all company products and services.
3. Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
4. Determine acceptability of negotiable items and place holds on deposited funds when appropriate.
5. Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union.
6. Learn to recognize member’s needs and recommend appropriate products and services while providing quality member service.
7. Strive to balance cash drawer each day.
8. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
9. Assist with processing night drop.
10. Assist in balancing branch cash machines.
11. Assist members in accessing safe deposit boxes.
12. Answer member telephone inquiries.

Qualifications:

• Must have a HS diploma or GED and be at least 18 years of age.
• Must be able to work a flexible schedule and travel to other office locations when needed.
• Must be able to stand for long periods and do some heavy lifting.
• Must have 1-2 years of cash handling experience.
• Banking experience preferred.

Benefits and Compensation:

• Bonus and incentive opportunities
• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement plan with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.