Remote Customer Service Representative

Pioneer Heating & Air Conditioning; Nashville (TN); Remote; USD 35,000 - 50,000; Full time

Job summary

Pioneer Heating & Cooling is seeking a fully remote Customer Service Representative to join their growing call center. This full-time opportunity offers benefits and a supportive team environment. Responsibilities include providing exceptional service, making calls, and scheduling appointments. Join a company that values ongoing training and development!

Benefits

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

Matching 401k benefits

Ongoing training & development

Paid Holidays

Paid Time Off (PTO)

Qualifications

• Minimum 3 years of customer service experience.
• Ability to adapt to a fast-paced work environment.

Responsibilities

• Provide exceptional customer service to clients.
• Make daily outbound and inbound calls.
• Schedule appointments and drive revenue.

Skills

Customer Service

Adaptability

Prioritization

Tools

Service Titan

Job description

Overview

Exciting Opportunity Awaits - Join Us Today!

Pioneer Heating & Cooling in Nashville, TN has an exciting opportunity for a FULLY REMOTE Customer Service Representative in our GROWING call center.

Why join THIS team?

FULL TIME OPPORTUNITY with BENEFITS

Sunday - Thursday, either 8am-5pm OR 11am-8pm. Off every Friday & Saturday!

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• Ongoing training & development, growth opportunities
• Paid Holidays

• Paid Time Off (PTO)

What YOU will do:

Provide exceptional customer service to both internal and external clients!

Work in a team environment

Make daily outbound and inbound calls

Schedule appointments

Drive revenue and help meet market goals.

What you need:

Minimum 3 years of customer service experience

Adaptability to fast-paced work environment is essential.

Must be able to prioritize tasks

Service Titan experience preferred