Remote Customer Service Representative

Remote Customer Service; Portsmouth (VA); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading company as a Remote Customer Service Representative, providing exceptional support from your home. You'll handle customer inquiries via calls and emails, ensuring satisfaction while maintaining product knowledge. Enjoy a competitive salary and opportunities for professional growth in a work-from-home environment.

Benefits

Competitive salary and benefits package

Opportunities for professional growth and development

Work-from-home environment

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer inbound calls and emails, providing accurate information.
• Resolve customer issues and complaints effectively.
• Maintain a deep understanding of products and services.

Skills

Communication

Interpersonal Skills

Education

High school diploma or equivalent

Tools

Computer Systems

Job description

About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.Key Responsibilities

• Customer Support : Answer inbound calls and emails, providing accurate and helpful information to customers.
• Problem Resolution : Resolve customer issues and complaints effectively, ensuring customer satisfaction.
• Product Knowledge : Maintain a deep understanding of products and services.
• Data Entry : Accurately enter customer information and update account records.
• Communication : Communicate clearly and effectively with customers, both verbally and in writing.Qualifications
• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient with computer systems and software
• Reliable internet connection and home office setupBenefits
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work-from-home environmentJoin our team and provide exceptional customer service from the comfort of your own home!

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