Teller/Member Service Representative

Liberty Financial; Bowling Green (KY); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Bonus & incentives

401(k) with employer match

Job summary

Liberty FCU is seeking a Part-Time Member Service Representative/Teller for the Bowling Green Office at 544 Lovers Lane. The role focuses on delivering friendly, confidential member service and handling routine teller transactions with accuracy.

You will manage deposits, withdrawals, loan payments, transfers, and cross-sell banking products while upholding security standards. Flexible weekend availability and prior cash handling experience are preferred.

Qualifications

• HS diploma or GED required.
• 18+ years old.
• Flexible schedule; travel to other offices if needed.
• 1–2 years of cash handling experience; banking experience preferred.

Responsibilities

• Serve as a primary MSR, greeting members and fulfilling transactions.
• Handle deposits, withdrawals, loan payments, transfers, and shared branching with accuracy.
• Balance cash drawer daily and assist with nightly drop.
• Identify potential fraud and protect member information.
• Cross-sell products and support branch goals.
• Maintain confidentiality and security of member data.
• Prepare daily work for transfer to appropriate departments.

Skills

Member service

Professionalism

Confidentiality

Cash handling

Education

HS diploma or GED

Job description

Liberty FCU, a full-service credit union, is seeking a Part-Time Member Service Representative/Teller for the Bowling Green Office, located at 544 Lovers Lane, Bowling Green, KY 42103. Candidates must possess excellent member service skills, professionalism and confidentiality. Previous financial institution experience is a plus. Candidates must be available to work up to 28 hours per week including Saturdays on a rotating basis. The Lovers Lane Office hours of operation are Monday - Thursday 8:30 a.m. - 5:00 p.m., Friday 8:30 a.m. - 6:00 p.m., and Saturday 8:30 a.m. - 1:00 p.m. If applicable, a two-three week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc.) will be included. Please provide your school schedule (if applicable).

Duties and Responsibilities include but are not limited to the following:

• Serve as a primary Member Service Representative (MSR).
  • Meet member needs by maintaining appropriate knowledge of all company products and services.
  • Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
  • Determine acceptability of negotiable items and place holds on deposited funds when appropriate.
  • Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union.
  • Learn to recognize member’s needs and recommend appropriate products and services while providing quality member service.
  • Strive to balance cash drawer each day.
  • Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
  • Assist with processing night drop.
  • Assist in balancing branch cash machines.
  • Assist members in accessing safe deposit boxes.
  • Answer member telephone inquiries.
• Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch.
• Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security.
• Complete all required compliance training.
• Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information.
• Prepare all daily work items for transfer to the appropriate departments.

Qualifications:

• Must have a HS diploma or GED and be at least 18 years of age.
• Must be able to work a flexible schedule and travel to other office locations when needed.
• Must be able to stand for long periods of time and do some heavy lifting.
• Must have 1-2 years of cash handling experience.
• Banking experience preferred.

Benefits and Compensation:

• Bonus and incentive opportunities
• 401(k) retirement program with matching funds

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.