Teller Lead: Customer Service & Team Coaching

First Financial Bank; College Station (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A regional financial institution in College Station is seeking a Teller Supervisor to oversee teller operations and enhance customer service. The ideal candidate will have at least three years of previous experience in banking and demonstrate exceptional communication skills. Responsibilities include supervising tellers, processing transactions, and ensuring compliance with bank policies. This full-time role may require flexible hours, including weekends. A focus on customer satisfaction and teamwork is essential.

Qualifications

• 3 years of previous teller experience within the financial institution industry.
• Must be comfortable working in a fast-paced environment with frequent interruptions.
• Self-starting team player required.

Responsibilities

• Supervise other tellers and provide training.
• Process financial transactions promptly and accurately.
• Participate in job specific training and comply with bank policies.

Skills

Customer service

Confidentiality

Communication skills

Bilingual in English and Spanish

Education

High school diploma or GED

Tools

Microsoft programs

Job description

A regional financial institution in College Station is seeking a Teller Supervisor to oversee teller operations and enhance customer service. The ideal candidate will have at least three years of previous experience in banking and demonstrate exceptional communication skills. Responsibilities include supervising tellers, processing transactions, and ensuring compliance with bank policies. This full-time role may require flexible hours, including weekends. A focus on customer satisfaction and teamwork is essential.