Teller Team Lead — Service & Operations

Prosperity Bank; Houston, Northern (TX, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Prosperity Bank is seeking a Teller Supervisor for the Cypress area of Houston to oversee teller operations, ensure accurate cash handling, and provide coaching to tellers. The role emphasizes strong customer service, efficiency, and adherence to bank policies.

The supervisor will coordinate workflow, monitor performance, and support branch leadership while maintaining security and accuracy in daily transactions.

Qualifications

• Excellent communication and leadership abilities.
• Strong math skills and attention to detail.
• Experience in customer service preferred.

Responsibilities

• Supervise teller operations and balance daily cash.
• Provide training and guidance to tellers.
• Cross-sell bank products and services to customers.
• Maintain client confidentiality and professional banking standards.

Skills

Leadership

Communication

Math skills

Education

High school diploma or equivalent

Tools

10-key

Money counters

Job description

Prosperity Bank is seeking a Teller Supervisor for the Cypress area of Houston to oversee teller operations, ensure accurate cash handling, and provide coaching to tellers. The role emphasizes strong customer service, efficiency, and adherence to bank policies.

The supervisor will coordinate workflow, monitor performance, and support branch leadership while maintaining security and accuracy in daily transactions.