Teller Lead & Service Supervisor

First National Bank of Central Texas; Spring (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The First National Bank of Central Texas is seeking a Teller Supervisor for our China Spring, Texas location. This full-time role focuses on leading the teller team, ensuring smooth day-to-day operations and exceptional customer service.

You will oversee the teller line, provide training, monitor accuracy, and address escalated customer and operational issues in line with the bank's mission and principles. In-person work is required.

Qualifications

• Friendly and outgoing personality.
• Supervisory experience.
• Bank experience (a plus, but not required).

Responsibilities

• Oversee daily teller line workflow and ensure accurate processing of transactions.
• Provide training and guidance to teller staff and review work for accuracy.
• Serve as the first escalation point for customer concerns and operational issues.

Skills

Supervisory experience

Customer service oriented

Bank experience

Friendly personality

Education

High School Diploma or GED

Job description

The First National Bank of Central Texas is seeking a Teller Supervisor for our China Spring, Texas location. This full-time role focuses on leading the teller team, ensuring smooth day-to-day operations and exceptional customer service.

You will oversee the teller line, provide training, monitor accuracy, and address escalated customer and operational issues in line with the bank's mission and principles. In-person work is required.