Teller I - Full-Time, Fast, Friendly Banking Service

Automatic Data Processing, Inc.; Montague (MA); On-site; USD 23,000 - 27,000; Full time

Job summary

Greenfield Savings Bank is seeking a Teller I in Turners Falls, MA to handle basic customer transactions with accuracy and exceptional service. The role requires cash handling, sales referrals, and compliance with banking policies.

Ideal candidates will have a High School Diploma or equivalent and strong interpersonal skills. This full-time, on-site position includes growth opportunities and a collaborative team environment.

Qualifications

• Provide unparalleled customer service during each interaction with professionalism.
• Process routine transactions accurately (deposits, withdrawals, check cashing, payments)
• Identify customer needs and refer to appropriate staff
• Balance daily transactions and maintain cash; manage cash drawer
• Adhere to bank policies, procedures and legal guidelines
• Lift up to 20 lbs; able to perform required physical tasks
• Continue self-improvement through training and development

Responsibilities

• Provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
• Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
• Identify a customer's need for additional services, transferring them to the appropriate staff
• Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
• Works with branch leadership on relationship-based selling skills
• Contributes to building a positive team environment
• Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
• Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing
• Additional responsibilities, as needed by office, will be assigned by manager

Skills

Interpersonal communication

Eager to learn sales process

Education

High School Diploma or equivalent

Job description

Greenfield Savings Bank is seeking a Teller I in Turners Falls, MA to handle basic customer transactions with accuracy and exceptional service. The role requires cash handling, sales referrals, and compliance with banking policies.

Ideal candidates will have a High School Diploma or equivalent and strong interpersonal skills. This full-time, on-site position includes growth opportunities and a collaborative team environment.