Teller I

Greenfield Savings; Montague (MA); On-site; USD 23,000 - 27,000; Full time

Job summary

Greenfield Savings Bank seeks a Teller I to handle basic customer transactions accurately and deliver exceptional service at the Turners Falls branch in MA. You will process deposits, withdrawals, check cashing, and payments while maintaining a calm, friendly demeanor.

The role requires strong math, interpersonal skills, and the ability to upsell appropriately. This position includes Saturdays and full-time hours, with a focus on accuracy, compliance, and teamwork.

Qualifications

• Experience delivering professional customer service in a retail or banking setting.
• Strong communication skills, both written and verbal.
• Basic math accuracy and cash handling abilities.

Responsibilities

• Provide accurate and friendly teller transactions (deposits, withdrawals, check cashing)
• Handle routine customer questions and refer complex needs to the appropriate staff
• Balance cash drawer and reconcile discrepancies
• Maintain branch area and ensure a clean, welcoming environment
• Identify opportunities to offer additional bank services to customers
• Adhere to bank policies, security procedures, and privacy standards
• Represent the bank professionally in person and on the phone
• Collaborate with team to achieve branch goals
• Participate in ongoing training and development

Skills

Customer service

Interpersonal communication

Math skills

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

100400 Turners Falls 006 Regular Full-Time Office & Clerical Wo Turners Falls TF, Turners Falls, MA, US

2 days ago Requisition ID: 1718

Salary Range: $17.00 To $19.39 Hourly Full-time, including Saturdays

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller I

100400 Turners Falls 006 Regular Full-Time Office & Clerical Wo Turners Falls TF, Turners Falls, MA, US

2 days ago Requisition ID: 1718

Salary Range: $17.00 To $19.39 Hourly Full-time, including Saturdays

Summary:

A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.

Essential Job Responsibilities

• Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
• Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
• Identify a customer's need for additional services, transferring them to the appropriate staff
• Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
• Works with branch leadership on relationship-based selling skills
• Contributes to building a positive team environment
• Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
• Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing
• Additional responsibilities, as needed by office, will be assigned by manager

Desired Experience & Skills

• An individual eager to learn the sales process
• Exceptional interpersonal and communication (written and oral) skills
• Ability to perform simple math such as addition, subtraction, multiplication, and division
• Able to lift up to 20lbs
• High School Diploma or equivalent

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.