Teller I

Greenfield Savings Bank; Greenfield (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Greenfield Savings Bank in Greenfield, MA is hiring a Teller I to handle basic customer transactions with a focus on service excellence. You will process deposits, withdrawals, check cashing, and payments, while identifying opportunities to connect customers with the bank's services.

This is a full-time role requiring strong math skills, clear communication, and a professional demeanor. Expect competitive hourly pay and opportunities for training and growth within a diverse, inclusive workplace.

Qualifications

• Ability to perform simple math (addition, subtraction, multiplication, division).
• Excellent interpersonal and written/oral communication skills.
• Customer service oriented with a professional demeanor.
• Ability to lift up to 20 lbs.

Responsibilities

• Provide unparalleled customer service during every interaction.
• Process routine transactions: deposits, withdrawals, check cashing, payments.
• Identify customer needs and refer to appropriate staff.
• Balance daily transactions and manage cash from dispensers.
• Support relationship-based selling under branch leadership.
• Contribute to a positive team environment and participate in training.

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

100800 Greenfield 011 Regular Full-Time Office & Clerical Wo Greenfield, MA, US

2 days ago Requisition ID: 1716

Salary Range: $17.00 To $19.39 Annually Full-time, including Saturdays

Teller I

Summary:

A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.

Essential Job Responsibilities

• Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
• Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
• Identify a customer’s need for additional services, transferring them to the appropriate staff
• Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
• Works with branch leadership on relationship-based selling skills
• Contributes to building a positive team environment
• Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
• Responsible for compliance and understanding of the Bank’s policies, procedures, and legal guidelines, both new and existing
• Additional responsibilities, as needed by office, will be assigned by manager

Desired Experience & Skills

• An individual eager to learn the sales process
• Exceptional interpersonal and communication (written and oral) skills
• Ability to perform simple math such as addition, subtraction, multiplication, and division
• Able to lift up to 20lbs
• High School Diploma or equivalent

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.