Teller I: Friendly Cash & Member Service

ADP, Inc.; Ashland (OR); On-site; USD 26,000 - 29,000; Full time

Job summary

Rogue Credit Union is seeking a Member Relations professional to accurately process member transactions and provide friendly, confidential assistance in the lobby or by telephone. The role emphasizes service quality, efficiency, and consistent adherence to Rogue's service standards.

Responsibilities include handling deposits and withdrawals, answering inquiries, cross-selling products, balancing cash drawers, and supporting branch operations with a rotating Saturday schedule.

Qualifications

• One month to twelve months of similar or related experience.
• A high school education or GED.
• Good communication and listening skills: ability to multi-task, operate 10 key calculators, must have good computer and keyboarding, and cash handling skills.

Responsibilities

• Receives and processes member financial transactions, including deposits, withdrawals, loans, money orders, transfers, and more.
• Responds to member requests, problems, and complaints; directs to the proper person for information.
• Collaborates with other departments/branches to maintain unsurpassed service.
• Cross-sells Rogue Credit Union products and services to meet member needs.
• Maintains and balances cash drawer and daily transactions; handles ATMs and vault operations.

Skills

Good communication

Cash handling

Keyboarding

Attention to detail

Education

High school education or GED

Tools

10-key calculator

Cash register system

Job description

Rogue Credit Union is seeking a Member Relations professional to accurately process member transactions and provide friendly, confidential assistance in the lobby or by telephone. The role emphasizes service quality, efficiency, and consistent adherence to Rogue's service standards.

Responsibilities include handling deposits and withdrawals, answering inquiries, cross-selling products, balancing cash drawers, and supporting branch operations with a rotating Saturday schedule.