Member Services Teller I: Launch Your Banking Career

Rogue Credit Union; Ashland (OR); On-site; USD 26,000 - 29,000; Full time

Job summary

Rogue Credit Union is a member-owned financial cooperative based in southern Oregon, serving select counties in Oregon, California and Idaho. We foster a culture where team members feel supported, grow their careers, and love where they work.

The role involves accurately processing member transactions, providing friendly service in the lobby or by phone, and maintaining trust through confidential assistance.

Qualifications

• Experience: 1–12 months of similar or related experience.
• Education: High school diploma or GED.
• Interpersonal skills: courteous customer service with the public.
• Other skills: good communication, ability to multi-task, strong keyboarding and cash handling.
• Physical requirements: lifting up to 30 pounds, standing and walking.

Responsibilities

• Receives and processes member financial transactions such as deposits, withdrawals, loan payments, money orders, transfers and more.
• Responds to member requests, problems and complaints, directing to the right person as needed.
• Collaborates with other departments/branches to provide unsurpassed service.
• Cross-sells Rogue Credit Union products and services to meet member needs.
• Maintains and balances cash drawer, ATMs and vault; performs opening/closing duties.
• Performs other duties as needed.

Skills

Cash handling

Communication

Multi-tasking

Computer skills

Attention to detail

Education

High school diploma or GED

Tools

10-key calculator

Job description

Rogue Credit Union is a member-owned financial cooperative based in southern Oregon, serving select counties in Oregon, California and Idaho. We foster a culture where team members feel supported, grow their careers, and love where they work.

The role involves accurately processing member transactions, providing friendly service in the lobby or by phone, and maintaining trust through confidential assistance.