Teller I - Friendly Cash Handling & Member Service

Rogue Credit Union; Redding (CA); On-site; USD 53,175,000 - 59,237,000; Full time

Job summary

Rogue Credit Union is seeking a frontline Associate to accurately process member transactions and assist guests in the lobby or by phone. You will deliver friendly, confidential service while ensuring a positive experience and minimal wait times.

The role emphasizes cash handling, knowledge of Rogue's products and services, and collaboration with other departments to uphold service standards and drive member satisfaction.

Qualifications

Responsibilities

• Receives and processes member financial transactions (deposits, withdrawals, payments) accurately.
• Provides friendly, confidential assistance to members and minimizes wait time.
• Collaborates with other departments to maintain unsurpassed service.
• Cross-sell Rogue products and services to meet members' needs.
• Maintains and balances cash drawer and daily transactions; handles ATMs and vaults.
• Performs opening and closing duties and other duties as needed.

Skills

Experience

Communication

Keyboarding

Cash handling

Multi-tasking

Education

High school diploma or GED

Tools

10-key calculator

Job description

Rogue Credit Union is seeking a frontline Associate to accurately process member transactions and assist guests in the lobby or by phone. You will deliver friendly, confidential service while ensuring a positive experience and minimal wait times.

The role emphasizes cash handling, knowledge of Rogue's products and services, and collaboration with other departments to uphold service standards and drive member satisfaction.