Teller I: Customer-Centric Cash Handler

RCB Bank; Langley (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plan

Prescription Drug Plan

Teladoc

Dental Plan

Vision Plan

Flexible Spending Accounts

Life and AD&D Insurance

Disability Plans

Life Assistance Plan (EAP)

Supplemental Plans

Sick Leave

Paid Federal Holidays

Vacation and PTO

401(k)

ESOP

Job summary

RCB Bank is seeking a customer-focused teller to process financial transactions accurately while adhering to bank policies and regulatory requirements. The role supports customer service standards across multiple branches by promoting products and safeguarding assets through proper cash handling and fraud-prevention procedures.

Ideal candidates will communicate clearly with customers and teammates, manage multiple tasks, and show a commitment to the community.

Qualifications

• Customer service experience required.
• Successful completion of teller essentials training program after hire.

Responsibilities

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

Skills

Customer service experience

Teller essentials training

Job description

RCB Bank is seeking a customer-focused teller to process financial transactions accurately while adhering to bank policies and regulatory requirements. The role supports customer service standards across multiple branches by promoting products and safeguarding assets through proper cash handling and fraud-prevention procedures.

Ideal candidates will communicate clearly with customers and teammates, manage multiple tasks, and show a commitment to the community.