Teller - Elevate Customer Experience & Digital Banking

PNC; Wentzville (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Job summary

PNC is seeking a Teller to join its Retail Banking team in Wentzville, MO. You will deliver a friendly, customer-focused experience, process transactions, educate customers on digital tools, and identify banking opportunities to refer to branch staff.

The role emphasizes accuracy, adherence to policies, and polite service in a busy branch. No university degree required; on-site position with full-time hours and comprehensive benefits as described by PNC.

Qualifications

• No university degree required; a comparable combination of education may be considered.
• Ability to educate customers on banking alternatives and digital tools.
• Strong focus on accuracy, policy adherence, and customer service.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customers' problems.

Skills

Customer Service

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accountability

Education

No Degree

Job description

PNC is seeking a Teller to join its Retail Banking team in Wentzville, MO. You will deliver a friendly, customer-focused experience, process transactions, educate customers on digital tools, and identify banking opportunities to refer to branch staff.

The role emphasizes accuracy, adherence to policies, and polite service in a busy branch. No university degree required; on-site position with full-time hours and comprehensive benefits as described by PNC.