Customer-Focused Teller: Elevate Banking Experience

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Job summary

PNC in Durham, NC is seeking a Teller to deliver a distinctive customer experience, help customers manage finances, and educate on PNC digital tools. Based at the Westgate Branch, you will process a variety of transactions, identify opportunities to better serve customers, and refer them to branch staff when appropriate.

The role emphasizes service, risk awareness, and adherence to policies. No college degree is required, and prior banking experience is not necessary; ongoing training and a

Qualifications

• No degree required; a combination of education and experience may be considered.
• Prior banking experience is not required.
• Must demonstrate knowledge, skills, and abilities for a teller role.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing.
• Identifies opportunities during customer interactions and referrals to branch staff.
• Engages customers and educates on using technology and resources for managing transactions.
• Applies product and procedural knowledge to solve customer problems.
• Maintains teller and branch operations with accurate and efficient handling of transactions.

Skills

Banking

Customer Service

Customer Experience

Identifying Opportunities

Proactive Sales

Accountability

Leveraging Technology

Teller Skills

Education

No Degree

Job description

PNC in Durham, NC is seeking a Teller to deliver a distinctive customer experience, help customers manage finances, and educate on PNC digital tools. Based at the Westgate Branch, you will process a variety of transactions, identify opportunities to better serve customers, and refer them to branch staff when appropriate.

The role emphasizes service, risk awareness, and adherence to policies. No college degree is required, and prior banking experience is not necessary; ongoing training and a