In-Branch Teller: Elevate Customer Financial Experience

PNC Financial Services Group, Inc.; Edgewood (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage (HSA)

Dental and vision options

Life insurance

Disability protection

401(k) with match

Paid holidays and vacation

Parental leave

Job summary

PNC Financial Services Group, Inc. is seeking a Teller based at the Edgewood Towne Center branch in Pittsburgh, PA. The role focuses on delivering a superior customer experience and guiding customers through product options to meet financial needs.

The position emphasizes in-office collaboration, accurate operations, and adherence to policies. Prior experience is valued, with no strict degree requirement noted. PNC supports work-life balance and inclusive culture.

Qualifications

• No degree required; education or certifications may be considered in lieu of degree.
• Strong customer service and communication skills.
• Ability to identify opportunities and refer to branch staff when appropriate.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Handle a variety of customer interactions and educate on alternatives.
• Identify banking opportunities and refer to branch staff as appropriate.
• Engage customers in the lobby and position PNC products to meet needs.
• Educate on managing transactions using technology and resources.
• Follow policies and maintain efficient branch operations and transaction accuracy.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy

Communication

Problem Solving

Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller based at the Edgewood Towne Center branch in Pittsburgh, PA. The role focuses on delivering a superior customer experience and guiding customers through product options to meet financial needs.

The position emphasizes in-office collaboration, accurate operations, and adherence to policies. Prior experience is valued, with no strict degree requirement noted. PNC supports work-life balance and inclusive culture.