Customer-Driven Teller: Elevate Banking Experience

PNC; Belle Vernon (Fayette County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Educational assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC is seeking a Full-Time Teller to join our Retail team at the Belle Vernon, PA branch (Tri-County Plaza). This in-office role emphasizes delivering exceptional customer experiences, educating customers on financial options, and driving product referrals.

You will operate within posted policies and support daily branch functions. The position emphasizes in-person customer service, with opportunities to leverage technology and banking products to meet customer needs.

Qualifications

• No degree required; no significant experience necessary.
• Customer service experience is a plus but not required.

Responsibilities

• Delivers a unique customer experience and educates customers on available options for financial interactions.
• Identifies opportunities through conversations and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and promote PNC products.
• Applies product and procedural knowledge to solve customers' problems.
• Adheres to policies and ensures teller and branch operations are accurate and efficient.

Skills

Customer Focused

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Managing Risk

Education

No Degree

Job description

PNC is seeking a Full-Time Teller to join our Retail team at the Belle Vernon, PA branch (Tri-County Plaza). This in-office role emphasizes delivering exceptional customer experiences, educating customers on financial options, and driving product referrals.

You will operate within posted policies and support daily branch functions. The position emphasizes in-person customer service, with opportunities to leverage technology and banking products to meet customer needs.