Teller / Customer Service Representative - Fargo Downtown - Full-Time

gatecitybank; Fargo (ND); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) match

PTO and Wellness benefits

Job summary

Gate City Bank in Fargo Downtown is hiring a full-time Customer Service Representative to join our retail banking team. This role suits someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

You will handle daily transactions, open accounts, educate customers on products, and ensure cash drawer balance with precision while upholding our service standards.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service, cash handling, or sales experience preferred.
• Strong attention to detail and accuracy.
• Enthusiasm for creating positive customer experiences.

Responsibilities

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards

Skills

Customer service

Cash handling

Sales experience

Attention to detail

Education

High school diploma or equivalent

Job description

Location

Fargo Downtown

Job Description

Explore Your Future At Gate City Bank!

Location: Fargo Downtown

Schedule

Guaranteed 40 hours per week

Monday - Friday: 9:15 AM - 6:15 PM.

Rotating Saturdays: 8:45 AM - 12:15 PM ( earn an additional +$5/hour for Saturdays! )

Pay

Pay: $17.75-$18.75 per hour

Work Location Type

In-Office

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at our Fargo Downtown office . This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

What You'll Do

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards

What You'll Need

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Why You'll Love Working Here

• Competitive Pay: The starting pay range for this position is between $17.75 - $ 18.75 per hour, with an additional $5/hr for Saturday shifts.
• Career Growth: Clear pathways for career advancement and promotional opportunities.
• Full-Time Hours: Convenient daytime hours for busy schedules, guaranteed 40 hours each week at our Fargo Downtown Office !
• Comprehensive Benefits: All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

At Gate City Bank, we're more than just a workplace - we're a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let's make an impact together.

EOE/including Disability/Vets

Member FDIC