Teller / Customer Service Representative - Fargo North - Part-Time

Gate City Bank; United States; On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health insurance

PTO

401(k) match

Wellness programs

Job summary

Gate City Bank is hiring a part-time Customer Service Representative for the Fargo North Office to handle daily banking transactions and provide friendly, attentive service in a team environment.

The role offers 30–39 guaranteed hours per week with an in-office schedule, including Saturday rotations and a +$5/hour differential for Saturdays. Benefits include health insurance, PTO, a 401(k) match, wellness programs, and more.

Qualifications

• 1–2 years of customer service, retail, cash handling or sales experience.
• Strong attention to detail and a positive, upbeat attitude.
• Ability to follow service, security and compliance guidelines.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Skills

Customer service

Education

High school diploma or equivalent

Job description

Location & Schedule

Fargo North Job Description: Location: Fargo North Schedule: In-Office Guaranteed 30-39 hours per week Monday - Friday: 10:30 AM – 6:15 PM (closing) Rotating Saturdays: 8:45 AM - 12:30 PM (with one Saturday off each month - earn an additional +$5/hour for Saturdays!)

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Fargo North Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions


• Build relationships by identifying ways to make banking easier and more rewarding


• Open new accounts and educate customers on products and services that fit their needs


• Balance cash drawer and maintain accuracy


• Follow all service, security, and compliance guidelines

Experience

• High school diploma or equivalent


• 1–2 years of experience in customer service, retail, cash handling, or sales preferred


• Strong attention to detail and a commitment to doing things right


• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits

• Pay Range: $17.75-$18.75 per hour


• Saturday Differential Pay: +$5/hr


• Guaranteed 30-39 hours per week


• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.


• The pay range for this position is $17.75-$18.75, based on factors such as education, experience, and overall qualifications.


• Gate City Bank offers a comprehensive benefits package for eligible part-time and all full-time employees, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more!


• All benefits can be found at gatecity.bank/careers.

Equality, Diversity & Inclusion

EOE/including Disability/Vets Member FDIC Gate City Bank is growing and creating more employment opportunities to meet our customer's needs For a Better Way of Life. At Gate City Bank, we are committed to making the lives of our team members better by investing in them with competitive compensation and a comprehensive benefit package.

Company Culture

We take pride in providing a fun, fast paced, high energy, and collaborative work environment and have been named by Prairie Business Magazine as one of the 50 Best Places to Work in the region for twelve years in a row.

We are excited you are interested in joining the Gate City Bank team.