Teller / Customer Service Representative

Gate City Bank; Grand Forks (ND); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

PTO

401(k) match

Wellness programs

Job summary

Gate City Bank is hiring a part-time Customer Service Representative for our Grand Forks South Washington Office. In-office role with a Tuesday–Friday schedule and rotating Saturdays, enabling friendly, efficient service to customers.

You will handle daily transactions, open accounts, educate customers on products, and ensure security and compliance while supporting a team-focused culture.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and a commitment to doing things right.
• A positive, upbeat attitude and a genuine desire to help others.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions.
• Build relationships by identifying ways to make banking easier and more rewarding.
• Open new accounts and educate customers on products and services that fit their needs.
• Balance cash drawer and maintain accuracy.
• Follow all service, security, and compliance guidelines.

Skills

Customer service

Attention to detail

Cash handling

Team player

Positive attitude

Education

High school diploma or equivalent

Job description

LocationGrand Forks South WashingtonJob Description:Location: Grand Forks South WashingtonSchedule: In-Office, 1-6:15 MWF / Rotating Saturdays, 8:45-12:15Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Grand Forks South Washington Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.Responsibilities:Create a warm, helpful experience by assisting customers with everyday banking transactionsBuild relationships by identifying ways to make banking easier and more rewardingOpen new accounts and educate customers on products and services that fit their needsBalance cash drawer and maintain accuracyFollow all service, security, and compliance guidelinesExperience:High school diploma or equivalent1–2 years of experience in customer service, retail, cash handling, or sales preferredStrong attention to detail and a commitment to doing things rightA positive, upbeat attitude and a genuine desire to help othersCompensation & Benefits:Pay Range: $17.50-$18.50/hrSaturday Differential Pay: +$5/hrGuaranteed 15-19 hours/weekEligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.EOE/including Disability/VetsMember FDIC