Teller / Customer Service Representative - Minot Downtown - Part-Time

Gate City Bank; Minot (ND); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Health insurance

PTO

401(k) match

Wellness programs

Saturday differential pay

Job summary

Gate City Bank is seeking a part-time Customer Service Representative for the Minot Downtown Office. You will handle customer transactions, support daily operations, and deliver friendly service in a team environment.

Position offers 20-29 hours weekly with a rotating Saturday schedule and a Saturday differential of $5/hour. Benefits include health insurance, PTO, 401(k) match, and wellness programs.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and a commitment to doing things right.
• A positive, upbeat attitude and a genuine desire to help others.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions.
• Build relationships by identifying ways to make banking easier and more rewarding.
• Open new accounts and educate customers on products and services that fit their needs.
• Balance cash drawer and maintain accuracy.
• Follow all service, security, and compliance guidelines.

Skills

Customer service

Cash handling

Sales

Attention to detail

Positive attitude

Education

High school diploma or equivalent

Job description

Location

Minot Downtown

Job Description

Location: Minot Downtown
Schedule: In-Office

• Monday - Friday: 10:00 AM - 6:15 PM (closing)
• Rotating Saturdays: 8:45 AM - 1:15 PM (up to 3 Saturdays per month - earn an additional +$5/hour for Saturdays!)

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Minot Downtown Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Experience

• High school diploma or equivalent
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred
• Strong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits

• Pay Range: $17.50-$18.50 per hour
• Saturday Differential Pay: +$5/hr
• Guaranteed 20-29 hours per week
• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more - see gatecity.bank/careers.

The pay range for this position is $17.50-$18.50, based on factors such as education, experience, and overall qualifications. Gate City Bank offers a comprehensive benefits package for eligible part-time and all full-time employees, including, but not limited to, Medical/Dental/Visioninsurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found atgatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC