Teller & Customer Experience Specialist

Peoples Bank; Carlisle (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in Carlisle, OH is seeking a customer-focused team member to handle teller transactions, open deposits, and assist customers with a wide range of banking products.

The role emphasizes excellent service, accuracy, and the ability to identify customer needs and refer to appropriate bank partners. A fast-paced branch environment requires reliability, communication, and professional conduct.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related customer service experience.
• Able to work in a fast-paced environment with accuracy and attention to detail.

Responsibilities

• Deliver superior customer service with a friendly demeanor and a can-do attitude.
• Develop and retain customers, greet by name, and respond promptly to inquiries and issues.
• Maintain confidentiality of customer information and trust in all transactions.
• Process deposits and cash handling for savings and checking accounts; verify amounts and negotiability.
• Research issues and offer solutions; follow up with customers on resolution.
• Make outbound calls or virtual meetings to connect with clients and refer to branch partners.
• Meet and exceed sales referral goals and maintain knowledge of all bank products and services.
• Follow security, risk management, and compliance standards in daily operations.

Skills

Customer service

Communication

Sales oriented

Cash handling

Education

High School Diploma or GED

Tools

Salesforce

Computer literacy

Job description

Peoples Bank in Carlisle, OH is seeking a customer-focused team member to handle teller transactions, open deposits, and assist customers with a wide range of banking products.

The role emphasizes excellent service, accuracy, and the ability to identify customer needs and refer to appropriate bank partners. A fast-paced branch environment requires reliability, communication, and professional conduct.