Teller – Customer-Centric Banking & Solutions

Fairygodboss; Niles (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical / Prescription coverage

Dental & Vision

401(k) with match

Pension & stock plans

Paid time off

Job summary

PNC's Teller position at McKinley Branch Office in Niles, OH focuses on delivering a superior customer experience, educating customers on banking options, and identifying opportunities to refer customers to branch staff. This in-office role emphasizes accurate operations and adherence to policies.

No degree is required; a combination of education, certifications, and experience may be considered, and no prior experience is mandatory. The job offers benefits and an incentive-eligible structure.

Qualifications

• No degree required; equivalent combination of education, certifications, and experience may be considered.
• Prior experience is not required to start in this role.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Banking

Customer Experience

Customer Service

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Education

No Degree

Job description

PNC's Teller position at McKinley Branch Office in Niles, OH focuses on delivering a superior customer experience, educating customers on banking options, and identifying opportunities to refer customers to branch staff. This in-office role emphasizes accurate operations and adherence to policies.

No degree is required; a combination of education, certifications, and experience may be considered, and no prior experience is mandatory. The job offers benefits and an incentive-eligible structure.