Teller

Vcnbfamily; Richmond Dale (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Vcnbfamily in Ohio seeks a friendly Teller to provide highest level of service to customers and businesses. You will handle cash, process deposits and checks, promote bank products, and refer customers to bankers as appropriate.

You'll manage a cash drawer/recycler with accuracy, follow all policies, and maintain security standards while assisting in a welcoming lobby environment and supporting team colleagues across daily operations.

Qualifications

• Basic math and cash handling accuracy.
• Excellent oral and written communication.
• Promote and cross-sell bank products and services.
• Follow bank policies and regulatory guidelines.

Responsibilities

• Operate cash drawer/recycler with high accuracy.
• Process customer financial transactions including deposits and loans.
• Accept checks for cashing or paying; verifies endorsement, validity, and funds.
• Promote and cross-sell bank products and services.
• Refer large or unusual transactions to a more experienced teller or banker.
• Sell money orders, cashier's checks, and processes cash advances.
• Handle ATM responsibilities as outlined by manager.
• Answer phones, greet customers, and assist with directing lobby traffic.
• Maintain cash handling standards and security procedures.
• Follow bank policies and regulatory guidelines.
• Perform other teller duties as assigned.

Skills

Cash handling

Customer service

Cross-selling

Communication skills

Job description

# TellerHot Job## Description**Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills. Promote and cross-sell bank products and services, and make quality refers to other bankers as appropriate. Manage a cash drawer/recycler and perform other teller functions as assigned. Ensure all activities are performed according to bank policies and regulations.**Operate cash drawer/recycler with high level or accuracyProcess customer financial transactions including deposit and loan businessAccepts checks for cashing or paying; verifies endorsement, validity, and fundsPromote and cross-sell bank products and services, and make quality referrals to other bankers when appropriateRefers large or unusual transactions to a more experienced teller or bankerSells money orders, cashier's checks, and processes cash advancesProcesses U.S. savings bonds for paymentAnswer phones, greet customers, and assist with directing lobby traffic as neededPerform ATM responsibilities as outlined by managerAbility to maintain established cash handling standardsConsistently follows established bank policies and procedures and regulatory guidelinesDemonstrates Service Excellence in all customer interactionsMaintains work areas according to branch standards or other established security proceduresAll other duties as assigned