Teller

First Community Bank; Lexington (SC); On-site; USD 30,000 - 36,000; Full time

Job summary

First Community Bank in Lexington, SC is seeking a reliable Teller to provide accurate, friendly service to customers who prefer in-person banking. You will handle deposits, loans payments, endorsements, and cash handling while ensuring compliance and efficiency.

The role supports sales goals by identifying customer needs and referring them to the right staff, with opportunities for cross-training and team collaboration. A high school diploma is required and prior cash handling is preferred.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).

Responsibilities

• Process basic teller transactions with accuracy and timeliness (deposits, payments, cash handling, endorsements).
• Balance daily work per Bank policies and procedures.
• Handle proportional workload and Teller Capture as needed.
• Resolve customer issues professionally or refer to appropriate staff.
• Support team sales by identifying customer needs and making referrals.
• Follow bank policies, security guidelines, and regulations.
• Manage risk in transactions and detect fraudulent activity.
• Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Skills

Cash handling

Customer service

Communication

Teamwork

Multi-tasking

Math skills

Problem solving

PC skills

Job description

Position Summary

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Essential Duties And Responsibilities (Other Duties May Be Assigned.)

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include Teller Capture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).