Teller

FIRST COMMUNITY BANK (SC); Red Bank (SC); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Job summary

FIRST COMMUNITY BANK (SC) is seeking a friendly teller to provide quality transactions and outstanding customer service at our Red Bank branch. You will handle deposits, loan payments, cash checks, and maintain accuracy while following bank policies.

You'll balance daily transactions, support team sales goals through needs-based referrals, and ensure compliance with regulations. Strong math, communication, and multi-tasking skills are essential to success in this role.

Qualifications

• High school diploma or equivalent.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to prioritize and multi-task.
• Ability to compute basic to moderately complex math calculations.
• Proficiency in using personal computers and office products (e.g., Word, Excel).

Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as deposits and loan payments.
• Balance daily work in accordance with bank policies and procedures.
• Handle proportionate volume of work based on banking office demands.
• Resolve customer issues and refer to appropriate staff to guarantee satisfaction.
• Support team sales process by identifying customer needs or making referrals.
• Follow bank policies, security guidelines, and comply with regulations.
• Manage risk in every transaction and detect fraudulent activity.

Skills

Customer service

Communication

Teamwork

Multitasking

Math skills

Problem solving

PC proficiency

Education

High school diploma

Tools

Excel

Word

Job description

Position Summary

Responsible for providingquality transactions and efficiency to customers who prefer personalinteraction with the Bank. Alsoresponsible for proactively recognizing additional financial needs of customersand referring them to other Bank staff as applicable.

Essential Duties andResponsibilities

Other duties may be assigned.

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include Teller Capture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).