Teller

Central-Bank-c44c5195; Hollister (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

Central Bank in Hollister, MO is seeking a friendly Teller to handle deposits, withdrawals, payments, and customer greetings in a fast-paced, relationship-focused environment. The role emphasizes accurate cash handling, a professional image, and representing the bank’s values to every customer.

You will process transactions across lobby, drive-through, night-drop, mail, or ATM; balance your cash drawer, and research differences when needed.

Qualifications

• High school Diploma or GED.
• Cash handling and/or customer service experience preferred.
• Basic math skills, intermediate PC and typing skills.
• Attention to detail and high degree of accuracy required.
• Strong customer relations skills and ability to communicate clearly.
• Ability to stand for long periods and lift up to 20 lbs.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner.
• Transactions may be completed via lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily cash drawer and research differences where applicable.
• Actively listen to customers and communicate in a friendly, positive manner.
• Demonstrate quality customer service and refer to bank products when appropriate.
• Make referrals to other lines of business for products and services.
• Participate in the branch sales program and achieve goals.
• Perform teller functions in line with bank policies and regulations.

Skills

Cash handling

Customer service

Math skills

Attention to detail

Communication

Typing

Education

High school diploma or GED

Job description

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process financial transactions accurately and timely in a friendly and professional manner.
• The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations.
• Demonstrate quality customer service by incorporating the Legendary Service Standards.
• Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
• Make referrals to other lines of business for traditional and non-traditional products and services.
• Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.

Requirements

• High school Diploma or GED Certificate.
• Cash handling and/or customer service experience preferred.
• Basic math skills, Intermediate PC and typing skills, and the ability to count U.S. currency required.
• Attention to detail and high degree of accuracy required.
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
• Must enjoy customer interactions including actively looking for referral opportunities in a customer-centric manner.
• Ability to stand for long periods of time and ability to lift 20 lbs.

Position Type

Full Time - Regular

Work Hours

Monday - Friday 8:00am - 5:00pm with some Saturdays 8:00am - 12:00pm

Standard Hours

40

Area of Interest

Retail Bank Services

Work Location Options

On-Site

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