Teller

Central-Bank-c44c5195; Jefferson City (MO); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Central Bank is seeking a Teller to join our team in Missouri. This position offers a fast-paced, customer‑facing environment with opportunities for growth and advancement, and the Teller serves as the face and voice of our organization while delivering outstanding customer service.

This role involves processing transactions, balancing cash drawers, listening to customers, identifying needs, recommending bank products, and making referrals to other lines of business.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math skills, PC and typing skills, and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and ability to communicate with customers and employees.
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods and lift 20 lbs.

Responsabilités

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and resolve discrepancies as needed.
• Actively listen to customers and communicate positively and professionally.
• Identify customer needs and recommend bank products and services that are customer-focused and solution-oriented.
• Make appropriate referrals to other lines of business for both traditional and non-traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de-escalate customer concerns or complaints by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Connaissances

Cash handling

Customer service

Communication

Attention to detail

Cross-sell opportunities

Description du poste

Please Note: This job posting is for general interest only. When a position becomes available, you will be notified.
This position can be located at different locations as they become available.

Central Bank is seeking a qualified individual to join our team as a Teller. This role offers a fast‑paced, engaging work environment with opportunities for growth and advancement. The Teller serves as the face and voice of our organization and is expected to present a professional image while delivering outstanding customer service.

This is an excellent opportunity for someone who enjoys working in relationship-focused business—building connections with customers, understanding their financial needs, enjoys a challenge and provides thoughtful solutions that support their financial well‑being.

Key Responsibilities:

Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.

Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.

Actively listen to customers and always communicate positively and professionally

Identify customer needs and recommend bank products and services that are customer‑focused and solution‑oriented.

Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.

Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.

Effectively de‑escalate customer concerns or complaints by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures as needed.

Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Requirements

• Cash handling and/or customer service experience preferred
• Basic math skills, PC and typing skills and the ability to count U.S. currency
• Attention to detail and a high degree of accuracy
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
• Look for cross-sell opportunities in a customer‑centric manner.
• Ability to stand for long periods of time and lift 20 lbs.

Position Type

Full Time - Regular

Department

Motor Bank-001307

Location

Central Bank Motor

Work Hours

Varied hours Monday - Friday 7:00am-6:00pm and 2-3 Saturday per month 8:00am - 12:00pm

Standard Hours

40

Area of Interest

Retail Bank Services

Work Location Options

On-Site

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Career Areas

Community Involvement

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