Telework-Eligible Income Maintenance Caseworker

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 48.000 - 58.000; Vollzeit

Benefits dieser Stelle

Free parking!

Zusammenfassung

The Commonwealth of Pennsylvania, Erie County Assistance Office, seeks an Income Maintenance Caseworker to determine program eligibility, interview applicants, and apply state and federal rules. Training is provided after an 8-week IMSTP, with duties performed in an office setting.

Typical schedule is full-time, 8:30 AM–5:00 PM, with potential telework and occasional travel. Starting salary details are provided, and accommodations are available for qualified veterans.

Qualifikationen

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements within 3 months of graduating.

Aufgaben

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions
• Data Entry: Enter information into automated systems and perform manual calculations for case processing
• Case Documentation: Write clear and thorough case comments to record changes and document decisions
• Deadline Management: Complete all assigned work within required timeframes and established procedures

Kenntnisse

Interviewing

Data analysis

Regulatory understanding

Communication

Ausbildung

Bachelor's degree

Jobbeschreibung

The Commonwealth of Pennsylvania, Erie County Assistance Office, seeks an Income Maintenance Caseworker to determine program eligibility, interview applicants, and apply state and federal rules. Training is provided after an 8-week IMSTP, with duties performed in an office setting.

Typical schedule is full-time, 8:30 AM–5:00 PM, with potential telework and occasional travel. Starting salary details are provided, and accommodations are available for qualified veterans.