Telesales Representative – Vacation Ownership Upgrades

Westgate Resorts; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

401(k) with Company Match

Daily Pay

Job summary

Westgate Resorts is seeking a Telesales Representative in Orlando to reconnect former owners with vacation ownership options. You will guide them through a sales process with empathy and match them with the right product at the right price, enjoying a steady income and biweekly pay.

Responsibilities include outbound/inbound calls, re-engaging canceled owners, managing a 45-day sales cycle with follow-up, presenting the full product portfolio, and documentation in compliance with policies.

Qualifications

• 6+ months timeshare sales experience preferred.
• Strong communication and objection-handling skills.
• Organized, self-motivated, and goal oriented.
• Basic computer and CRM proficiency.

Responsibilities

• Make outbound/receive inbound calls to past owners to generate new sales, and upgrades to restructure their accounts.
• Re-engage canceled owners by understanding concerns, overcoming objections, and offering tailored product solutions.
• Manage leads over a 45-day sales cycle with consistent follow-up (calls, emails, texts).
• Present the full Westgate product portfolio (cross-trained across all inventory).
• Ensure customer satisfaction by confirming products sold meet needs and expectations.
• Accurately document all interactions and follow company/regulatory policies.
• Partner effectively with Telesales Team lead who is organizing and assigning leads.

Job description

Westgate Resorts is seeking a Telesales Representative in Orlando to reconnect former owners with vacation ownership options. You will guide them through a sales process with empathy and match them with the right product at the right price, enjoying a steady income and biweekly pay.

Responsibilities include outbound/inbound calls, re-engaging canceled owners, managing a 45-day sales cycle with follow-up, presenting the full product portfolio, and documentation in compliance with policies.