Telesales Executive

Smart Training Resources India Pvt. Ltd; Tennessee; On-site; USD 1,400 - 2,400; Full time

Job summary

Smart Training Resources India Pvt. Ltd. in Chennai is seeking a proactive tele-calling executive to promote training programmes to prospective students and parents.

The role requires explaining course details, eligibility criteria, fee structures, batch schedules, and admission procedures for programmes such as TNPSC, SSC, Banking, GRE, TOEFL, IELTS, NIFT, CLAT, and NID. You will assess students' educational backgrounds and career aspirations, recommend suitable training options, generate

Qualifications

• Promote SMART's training programmes to prospective students and parents via outbound and inbound calls.
• Explain course details, eligibility criteria, fee structures, batch schedules and admission procedures.

Responsibilities

• Make outbound calls and handle inquiries from prospective students and parents.
• Explain course details, eligibility criteria, fee structures, batch schedules, and admission procedures.
• Understand students' educational backgrounds and career aspirations, and recommend suitable training programmes.
• Generate leads, conduct regular follow-ups, address enquiries, handle objections, and convert prospective students into admissions.
• Maintain and update student enquiry databases, call records, follow-up status, and admission details.
• Achieve assigned calling and admission targets while coordinating with marketing and academic teams.

Skills

Outbound calling

Lead generation

Customer communication

Objection handling

Tools

CRM software

Job description

• Make outbound calls and handle incoming enquiries from prospective students and parents to promote SMART's training programmes.
• Explain course details, eligibility criteria, fee structures, batch schedules, and admission procedures for programmes such as TNPSC, SSC, Banking, RRB, GRE, TOEFL, IELTS, NIFT, CLAT, and NID.
• Understand students' educational backgrounds and career aspirations, and recommend suitable training programmes.
• Generate leads, conduct regular follow-ups, address enquiries, handle objections, and convert prospective students into confirmed admissions.
• Maintain and update student enquiry databases, call records, follow-up status, and admission details.
• Achieve assigned calling and admission targets while coordinating with the marketing and academic teams to support student enrolment activities.

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

• Nungambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person