Order Entry Specialist - Month End

MELALEUCA INC; Rexburg (ID); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Longevity bonuses

No layoffs

$100 in free Melaleuca products each 1

Company events

Job summary

Melaleuca is seeking a Customer Service team member in Rexburg, Idaho to join a fast-paced, values-driven company. You will answer inbound calls, resolve issues, and help customers feel delighted by providing accurate product information and options.

This role emphasizes professionalism, confidentiality, and the ability to work under pressure within a supportive team environment, aligned with Melaleuca's mission and benefits.

Qualifications

• Ability to work in Office and use standard software.
• Typing 30+ WPM with accuracy.
• Strong analytical skills to assess customer situations.
• Ability to work under stress and meet calls with courtesy.

Responsibilities

• Answer calls in a professional and courteous manner to delight customers.
• Analyze customer situations and determine viable options that serve their needs.
• Accurately place telephone orders offering specials and services.
• Work independently and professionally.

Skills

Office suite

Typing 30+ WPM

Problem analysis

Work under pressure

Confidential info handling

Accuracy and efficiency

Tools

Microsoft Office

Job description

As a Customer Service team memberyou are passionateabout bringing the products to life for our customers and resolving any issues they may have. You willplay a critical role in creating this world-class experience by answering inbound customer service calls from our customers.

Y ou'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization thattreats employees with respect.

Responsibilities

• Answer calls in aprofessionalandcourteousmanner with a goal of having the customer feeling "delighted"
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs
• Work independently and professionally

Qualifications

Are you:

• Able to work in Office
• Flexibility is a must in this position
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Able to work under stress
• Able to perform essential duties and responsibilities with efficiency and accuracy
• Able to handle confidential information
• Able to type 30+ WPM

Why Melaleuca

At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

Great culture- flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation

in addition to a competitive wage, we offer comprehensive benefits that include all you would expect plus some remarkable surprises, such as:

• $100 of free Melaleuca products every month
• Opportunities for pay increases and promotions
• 401(k) with contribution match
• Longevity bonuses
• No Layoffs!
• Fun Company Events
• Great extra job! Fun work environment!

And much more!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.